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PaulBevington
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Member since ‎Jun 28, 2021
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PaulBevington
Participant
February 05, 2024
Reply to 30 second limit in workflow custom code
Has Hubspot gave any update on increasing the 20s rule? We are trying to do more enhanced API calls to better the customer liver chat experience and ...read more
PaulBevington on October 26, 2023
Conversation Ordering
Conversation inbox Our team supporting live chat requires the feature to arrange live chats in order of the longest waiting time. Currently, the ordering functionality is determined by the newest or oldest chat received, which can become disorde read more
Reply Idea Conversations Live Chat & Bots
1 upvote
0 Reply
PaulBevington
Participant
July 21, 2023
Reply to Forms in Custom Report Builder
Would be a valuable feature for reporting.
PaulBevington
Participant
July 21, 2023
Reply to API for Feedback and NPS
We would like to send NPS feedback surveys via our internal CRM system, ideally this would be done via and API into Hubspot. Reading above i am ...read more
PaulBevington
Participant
February 28, 2023
Reply to Reporting on Chatflow Funnel
I agree, the current reporting/analysing view only allows you to click on certain outcomes and is minimised to 20 which is too low with complicated c...read more
PaulBevington
Participant
January 26, 2023
Reply to Response Time reporting based on working hours.
@AHinkle the only way we have over come this is by creating a customer code where we count the working hours between the object created and first r...read more
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