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somethingmatt
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Member since ‎Jun 25, 2021
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Matthias Amelung

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somethingmatt on January 02, 2023
Priorize searchable properties in Global Search
Hello all, First, happy new year to all! Second, I stumbled upon an issue with HubSpots Global Search. We use a custom property as customer number. Our customer service searches for said customer number if a customer calls us. Since our cus read more
Reply Idea Properties
0 upvote
0 Reply
somethingmatt
Participant
July 15, 2022
Reply to contacts/v1/lists Pagination doesn't work
We have the same issue. Yesterday was everything fine and today it is not working anymore.
somethingmatt on April 21, 2022
Fast-Assign ticket to myself
As a quality of life improvement when using the Service Hub it would useful to quickly assign tickets to me. Right now you can either open the ticket, select the ticket owner and search through all HubSpot user accounts to find yours, or move th read more
Reply Idea Tickets
2 upvotes
0 Reply
somethingmatt on March 17, 2022
Custom attributes when associating contacts to tickets
Currently, when associating tickets with contacts or companies you can only search by name. Especially in the B2C-Sector, this is rather unhandy when you have more than one result and don't know which customer is meant. It would be great to exte read more
Reply Idea Tickets
0 upvote
0 Reply
somethingmatt on July 28, 2021
Team-/Role-based audience access to knowledge base
We are using our knowledge base for customers and for internal use. The internal knowledge base has articles for different departments and not everyone is permitted to read every article. So, next to restricting access to private and a required reg read more
Reply Idea Knowledge Base
14 upvotes
2 Replies
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