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Eddie_CoralTree
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Member since ‎Jun 23, 2021
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Eddie_CoralTree
Participant
August 03, 2023
Reply to Incoming Chat Notifications Not enough
Doesn't make sense to spend engineering time to change the sound and then roll it back. Wasted effort. A simpler approach is just give a setting to a...read more
Eddie_CoralTree
Participant
June 16, 2023
Reply to Bulk Ticket Merge
Still hoping for this
Eddie_CoralTree
Participant
July 12, 2022
Reply to Bulk edit/add/remove blog tags
This type of function would've been great for us. We imported over 400+ blogs from WordPress to Hubspot and the categories/tags didn't come over. It'...read more
Eddie_CoralTree
Participant
June 08, 2022
Reply to Post Chat Survey
Thank you for releasing the ability to have post chat surveys. I am also echoing some of the others requested feature regarding the ability to filter...read more
Eddie_CoralTree
Participant
July 30, 2021
Reply to Workflow - Ability to Create Notes
Coming basically any service platform, the Ticket body always contains what the ticket about. Somehow, Service Hub is an afterthought and reuses the ...read more
Eddie_CoralTree
Participant
June 23, 2021
Reply to Post Chat Survey
+1! Would love to see something similar as well. It will help us to know how well our agents are doing through chat channels if the information can b...read more
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