Doesn't make sense to spend engineering time to change the sound and then roll it back. Wasted effort. A simpler approach is just give a setting to a...read more
This type of function would've been great for us. We imported over 400+ blogs from WordPress to Hubspot and the categories/tags didn't come over. It'...read more
Thank you for releasing the ability to have post chat surveys. I am also echoing some of the others requested feature regarding the ability to filter...read more
Coming basically any service platform, the Ticket body always contains what the ticket about. Somehow, Service Hub is an afterthought and reuses the ...read more
+1! Would love to see something similar as well. It will help us to know how well our agents are doing through chat channels if the information can b...read more