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Eddie_CoralTree
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Member since ‎Jun 23, 2021
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SMS1 on June 18, 2019
Post Chat Survey
Please create the ability in the Chat tool to add a post-chat survey where I can configure the questions. There should be a mix of options for the question field type to set up the survey i.e. Dropdown, Stars, text box, etc. Something like t read more
Reply Idea Conversations Feedback Surveys
243 upvotes
110 Replies
Eddie_CoralTree
Member
June 08, 2022
Thank you for releasing the ability to have post chat surveys. I am also echoing some of the others requested feature regarding the ability to filter...read more
nathanparis on May 29, 2019
Workflow - Ability to Create Notes
Right now you only have the abilty to create tasks in workflows. Other MA platforms allow you to merge fields and save into a note during autmation which is extremly handy for team members when viewing hisotry of activity. For example someone f read more
Reply Idea Contacts & Companies Workflows
287 upvotes
87 Replies
Imai
Member
June 30, 2022
I know, right? It shouldn't be so hard technically to implement it and it'd be so useful.
SMS1 on June 18, 2019
Post Chat Survey
Please create the ability in the Chat tool to add a post-chat survey where I can configure the questions. There should be a mix of options for the question field type to set up the survey i.e. Dropdown, Stars, text box, etc. Something like t read more
Reply Idea Conversations Feedback Surveys
243 upvotes
110 Replies
Eddie_CoralTree
Member
June 08, 2022
Thank you for releasing the ability to have post chat surveys. I am also echoing some of the others requested feature regarding the ability to filter...read more
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