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EHooijer
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Member since ‎Jun 17, 2021
  • solutions
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  • Replies
    2
  • Upvotes Given
    8
  • Upvotes Received
    9
  • Ideas
    2

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Erik Hooijer

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Activity

sandrine_OP on January 10, 2019
Hi Community Is there a way to create a property that is linked by conditional logic to another property. i.e. I have a list of "general" issue, but I want the support team to be able to select sub issues when they select one of the entries for th read more
116 upvotes
15 Replies
Participant
February 28, 2022
We need this big time!
AH2020 on August 30, 2021
Custom surveys should have th ability to display different questions based on the customer's responses. Ex. "Did you use the bonus feature we included in the product? if yes> give us yout thoughts on how it worked if no> tell us what read more
21 upvotes
4 Replies
Member
June 15, 2022
+1 here as well. Can't believe this isn't higher up on the wishlist!
corrivj on January 05, 2018
What I would like to see is the ability to copy my entire HubSpot environment from a production to a sandbox environment. It would also be helpful if there was a way to move changes from HubSpot Sandbox to HubSpot Production. We have data syn read more
136 upvotes
44 Replies
Participant
May 19, 2022
At a minimum - can you change the Sandbox DB to allow UIDs (Company ID, Contact ID, Deal ID) to be inserted so that we can specify the value and repl...read more
EHooijer on February 08, 2022
We would love to have multiple entry (enrollment) points in various stages in a workflow, so that we can enroll leads later in the workflow, leads who stepped in on a later point in the customer journey. Eloqua and Acton seem to have this featur read more
2 upvotes
0 Reply
atma on June 16, 2018
Allow customers to log in and see their Ticket inbox, history, statuses, replies etc. Ideally integrate this with Knowedge Base too.
459 upvotes
221 Replies
Participant
March 17, 2022
100% agree on the permissions. It can be as simple as All or Just their own, but it needs to be on the user level not the company.
FCadiou on November 04, 2021
Hello Gathering tickets at a company level is a must have. I mean if i have several customers part of the same company, they need to be able to see all the tickets. Not only those created by themselves Thanks read more
17 upvotes
9 Replies
Participant
April 04, 2022
Also - Will your team please consider adding a field that specifies what contact submitted the ticket? This would allow customer portal users to see ...read more
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