HubSpot Executive Chairman Brian Halligan wrote in a social post that for the year 2009, your product needed to be ten times better than your competition in order to succeed. As of 2019, however, your customer experience needs to be read more
Currently, as the Customer Success Consultant, I am the liaison between departments and from our customers to the intended departments. I am the firs...read more
Many executives under-appreciate the work operations leaders perform.
How do you communicate the value of your work and get buy-in from company leaders on your proposals?
Share a story or technique in the comments b read more
How do I communicate the value of my work and get buy-in from company leaders on proposals? I start by writing down the proposal and how it can be im...read more
You've probably heard it said a million times that data-driven decisions are the best decisions. However, creating and keeping good data isn’t always an easy thing to come by.
There are three main areas you need to invest in read more
Process definition is the whiteboard step. This is where you plan out what the beginning goal and end goal are, then map out the process to achieve y...read more
Revenue Operations, or RevOps, is integral to taking an inbound approach to business and speeding up your company’s flywheel.
Why are those important? Let’s define terms first:
Inbound is a method of attracting, e read more
I recently switched internet providers. My previous provider (A) had excellent customer care, I just couldn't afford their prices anymore. I was offe...read more
Here at HubSpot, we define Revenue Operations, or RevOps, as the people, processes, systems, and data that control how your business generates revenue.
That means that if you work at an organization that generates revenue, read more
Hello Everyone! I'm Khrys and I'm based in the Carolinas. RevOps is like that favorite Grandma at the family reunion. She gathers everyone u...read more
A place for social media professionals to share ideas, learn, network, and be inspired.
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