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CMunteanu
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Cristina Munteanu

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DigitaWeb on July 19, 2019
Assign a ticket to a team instead of specific user
When it comes to a ticket / contact request, being able to assign it to a team will allow several people to be notified so that a persion immediately available can respond quickly. This would also allow to manage different teams with specific ar read more
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CMunteanu
Member
June 11, 2021
A fantastic idea! Different teams answer different types of tickets and pulling reporting based on those tickets is also crucial.
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