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MHarpur
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Member since ‎Jun 8, 2021
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Mali Harpur

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Activity

ZFRE on August 30, 2019
Automate a pinned note
I'd like to create a task, or deal or anything that can be automatically pinned to the top of a contact record from a worfkflow without having to manually pin the note within the record.
Reply Idea Contacts & Companies Workflows
108 upvotes
38 Replies
MHarpur
Member
October 25, 2022
+1 for us also! The ability to automatically 'pin' a note against every Ticket raised for a company, based on information mapped from a Company prope...read more
nina on March 10, 2017
Auto Rotate, ability to mark user as on vacation or sick to remove/skip them in workflow
We have a pretty big sales team and we require them to respond to leads quickly to them being received. If a lead sits without a response for more than 15 minutes we are not doing our work the way we would like. We use a handful of workflows to dist read more
Reply Idea Workflows
192 upvotes
91 Replies
MHarpur
Member
August 24, 2021
Yes, this is really needed for both Sales and also for Service Hub for Ticket auto-assignment. This is basic functionality offered in other Suppo...read more
CRiley on March 30, 2021
Restrict users from viewing certain properties
Would like to see the ability to restrict users from viewing properties, in a similar way that you can restrict the edit access of properties to specific users and teams. This would give more flexibility to custom fields, and hide team specific read more
Reply Idea Contacts & Companies Properties
266 upvotes
51 Replies
MHarpur
Member
July 21, 2021
Very disappointing that this capability is not possible in HubSpot. With multiple teams across different departments, it's a basic and essential feat...read more
HubspotUser12 on September 19, 2018
Incoming Chat Notifications Not enough
We have big problems to notice when a visitor is chatting with us, the sound is not enough at all, and notifications are not enough. We suggest to use another way to notify, maybe a native software app to manage chats, I don't know, but we are m read more
Reply Idea Conversations
87 upvotes
77 Replies
MHarpur
Member
June 14, 2021
Please HubSpot!!! This is basic functionality that almost all web chat software providers offer! We are currently migrating to HubSpot and were very...read more
ChandlerHooton on September 14, 2018
Feature Request Tracking through Support Hub
I think it would be great if Service Hub had an extra section for clients to send in a feature request that goes into a community forum. A place where clients can come together and upvote feature requests and add comments. Right now we have clients read more
Reply Idea Forms
47 upvotes
5 Replies
MHarpur
Member
June 08, 2021
Yes, the ability to track our customers feature requests and create an internal voting system that is tracked via HubSpot Service would be very benef...read more
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