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MHarpur
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Mitglied seit ‎Jun 8, 2021
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Mali Harpur

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ZFRE on August 30, 2019
Automate a pinned note
I'd like to create a task, or deal or anything that can be automatically pinned to the top of a contact record from a worfkflow without having to manually pin the note within the record.
Antworten Idee Contacts & Companies Workflows
108 Likes
38 Antworten
MHarpur
Mitglied
Oktober 25, 2022
+1 for us also! The ability to automatically 'pin' a note against every Ticket raised for a company, based on information mapped from a Company prope...Beitrag ansehen
nina on März 10, 2017
Auto Rotate, ability to mark user as on vacation or sick to remove/skip them in workflow
We have a pretty big sales team and we require them to respond to leads quickly to them being received. If a lead sits without a response for more than 15 minutes we are not doing our work the way we would like. We use a handful of workflows to dist Beitrag ansehen
Antworten Idee Workflows
192 Likes
91 Antworten
MHarpur
Mitglied
August 24, 2021
Yes, this is really needed for both Sales and also for Service Hub for Ticket auto-assignment. This is basic functionality offered in other Suppo...Beitrag ansehen
CRiley on März 30, 2021
Restrict users from viewing certain properties
Would like to see the ability to restrict users from viewing properties, in a similar way that you can restrict the edit access of properties to specific users and teams. This would give more flexibility to custom fields, and hide team specific Beitrag ansehen
Antworten Idee Contacts & Companies Properties
266 Likes
51 Antworten
MHarpur
Mitglied
Juli 21, 2021
Very disappointing that this capability is not possible in HubSpot. With multiple teams across different departments, it's a basic and essential feat...Beitrag ansehen
HubspotUser12 on September 19, 2018
Incoming Chat Notifications Not enough
We have big problems to notice when a visitor is chatting with us, the sound is not enough at all, and notifications are not enough. We suggest to use another way to notify, maybe a native software app to manage chats, I don't know, but we are m Beitrag ansehen
Antworten Idee Conversations
87 Likes
77 Antworten
MHarpur
Mitglied
Juni 14, 2021
Please HubSpot!!! This is basic functionality that almost all web chat software providers offer! We are currently migrating to HubSpot and were very...Beitrag ansehen
ChandlerHooton on September 14, 2018
Feature Request Tracking through Support Hub
I think it would be great if Service Hub had an extra section for clients to send in a feature request that goes into a community forum. A place where clients can come together and upvote feature requests and add comments. Right now we have clients Beitrag ansehen
Antworten Idee Forms
47 Likes
5 Antworten
MHarpur
Mitglied
Juni 08, 2021
Yes, the ability to track our customers feature requests and create an internal voting system that is tracked via HubSpot Service would be very benef...Beitrag ansehen
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