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JMcKellow
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Member since ‎Jun 7, 2021
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Julia McKellow

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JMcKellow
Member
March 19, 2024
Reply to Allow Specific Feedback on Knowledge Base Articles
Excellent suggestion to the comment: "It would be great if we could have an Option to either toggle on/off the Was this Article Helpful in Use Cases ...read more
JMcKellow
Member
September 13, 2023
Reply to Have different options for sorting/ordering articles in Knowledge base
I agree- new articles were previously added at the top of the category. It is a nuisance to have to manually update the category for every new articl...read more
JMcKellow on June 26, 2023
Links between articles in the Knowledge Base
When I have a link from one article (e.g. Article "A") to another (e.g. Article "B"), is there a way that I can find where / what other article ("B") is referenced ? I might have referenced it in Article A and some other article as well. The reas read more
Reply Idea Knowledge Base
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JMcKellow on May 08, 2023
Images being replaced with another image
Has anyone encountered the thing where you paste an image into a knowledgebase article and it is immediately replaced with a different image? Other random images that are used elsewhere in some completely different article appear to be dropped in in read more
Reply Discussion Knowledge Base
1 upvote
1 Reply
JMcKellow
Member
February 21, 2023
Reply to clone Knowledge Base articles
It has been a long time waiting f any update on this.
JMcKellow
Member
February 14, 2023
Reply to Allow Specific Feedback on Knowledge Base Articles
Yes, it's a basic requirement! If it's available for the reader, they are far more likely to use it and give us valuable feedback than asking them to...read more
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