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JehCintra
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Member since ‎Jun 7, 2021
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Jéssica Cintra

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SarahX on December 01, 2020
We really need a way to report on how long a ticket is spending at a particular status before progressing to the next step. I honnestly thought this was part of the functionality I was paying for with Service Pro. The ability to easily see where th read more
132 upvotes
19 Replies
Participant | Partner
June 02, 2022
Hi @LoreLopez Create a date stamp per ticket property, you can automate this through workflow for new records. For older records, you just ha...read more
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JehCintra on June 07, 2021
Olá , Preciso fazer um relatório contendo um comparativo entre os tiquetes abertos e os fechados. Poderiam me auxiliar?
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Key Advisor
June 09, 2021
Oi @JehCintra Tudo bem? Os reports que a @PamCotton passou podem te ajudar bastante com essa dúvida. Mas é possível também construir...read more
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