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HampusIsaksson
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Member since ‎Jun 6, 2021
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Hampus Isaksson

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HampusIsaksson
Member
June 28, 2023
Reply to Auto-set chat agents to Away at the end of business hours
Would love to be able to auto-set a customer service agent as available or away. It affects our reporting to see how good we're doing in responding t...read more
HampusIsaksson
Member
November 02, 2022
Reply to Ability to exclude weekends or specific days from "time between" calculated properties
Would love to have this. Trying a workaround in workflow to not assign tickets outside working hours, but haven't quite figured it out yet.
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