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MJarvis
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Member since ‎Jun 4, 2021
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  • Upvotes Given
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Marc Jarvis

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Activity

plau on June 21, 2019
At the moment it's not possible to insert tables in the drag and drop email editor. Even if we paste table HTML in the source code, it gets stripped away when we save it. Current workarounds include: Add a screenshot of the table instead: read more
137 upvotes
45 Replies
Member
September 13, 2022
This is pretty ridiculous that it's not a thing already...
LCarry on January 23, 2020
It would be nice to be able to manually send NPS survey's to individual recipients. For example, a client got our survey and opened it, accidentally clicked zero and then deleted the email. This recipient is in a high powered position and thought th read more
42 upvotes
15 Replies
Member
September 11, 2022
Upvoting this idea as well. 1 to 1 NPS surveys are critical for personalised customer care. Love TMalloy's suggestion, but it's needlessly complicat...read more
Solved
MJarvis on June 03, 2021
This is a strange issue. We've had half a dozen customers submit a negative score (detractor) in response to our NPS survey, as well as 'Unhappy' faces for our CSAT survey. However, these are not the responses the customers themselves submitted. We read more
Contributor
July 09, 2021
I very much appreciate this post, and the update/answer. I believe this is happening to my company as well, and it at least explains why it's happeni...read more
Solved
MJarvis on June 03, 2021
This is a strange issue. We've had half a dozen customers submit a negative score (detractor) in response to our NPS survey, as well as 'Unhappy' faces for our CSAT survey. However, these are not the responses the customers themselves submitted. We read more
Contributor
July 09, 2021
I very much appreciate this post, and the update/answer. I believe this is happening to my company as well, and it at least explains why it's happeni...read more
Solved
MJarvis on June 03, 2021
This is a strange issue. We've had half a dozen customers submit a negative score (detractor) in response to our NPS survey, as well as 'Unhappy' faces for our CSAT survey. However, these are not the responses the customers themselves submitted. We read more
Contributor
July 09, 2021
I very much appreciate this post, and the update/answer. I believe this is happening to my company as well, and it at least explains why it's happeni...read more
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