プロフィール

SRandoll
参加者
コミュニティー参加日: ‎5 28, 2021
  • ベストアンサー数
    0
  • 件の返信
    3
  • いいね!した数
    14
  • いいね!獲得数
    11
  • ご意見・ご提案
    1

自己紹介

コミュニティーにご登録いただくか、HubSpotの無料製品をご利用いただくと、ユーザーのプロフィールが表示されるようになります。

Sibylle Randoll

自己紹介文の作成がお済みでないようです。こちらからプロフィールを編集いただけます。

アクティビティ

jehiguese 8月 27日, 2018
HubSpot auto creates a contact for anyone that emails in - or is cc'd into a reply in conversations. For some customers who manage through support, this will mean a large number of contacts can enter the database. The only way to prevent this at the 続きを読む
870 いいね!
345 コメント
参加者
5月 24日, 2023
yes, indeed very annoying that we have to pay for SPAM contacts etc.! please fix this!
vliebl 9月 22日, 2022
We are facing problems due to the lack of possibility to set an OOO or Absence status in HubSpot. When someone is on vacation, we can't find that information anywhere in HubSpot and notes, tasks or tickets are left without reply. It is also not prac 続きを読む
12 いいね!
4 コメント
参加者
1月 03日, 2023
Great idea, also check this out: https://community.hubspot.com/t5/HubSpot-Ideas/HubSpot-User-is-Out-of-Office/idc-p/734386#M131375
SRandoll 8月 24日, 2022
We want to integrate great Service-Forms so our customers can pre-select their issues. 1. For the customer/user 2. select from drop-down-fields what they have an issue with 3. this will allow us to route the tickets to the right teams/pipelpines 続きを読む
5 いいね!
1 コメント
参加者
8月 24日, 2022
@AmyDwyer 🙂
SRandoll 8月 24日, 2022
We want to integrate great Service-Forms so our customers can pre-select their issues. 1. For the customer/user 2. select from drop-down-fields what they have an issue with 3. this will allow us to route the tickets to the right teams/pipelpines 続きを読む
5 いいね!
1 コメント
参加者
8月 24日, 2022
@AmyDwyer 🙂
abockler1f 5月 31日, 2022
Hi, I have a client using the shared inbox who asked about setting something similar to an Out Of Office reply. For example, this client's support team is using the inbox for support tickets, but won't be available for many of the major holid 続きを読む
17 いいね!
3 コメント
参加者
8月 24日, 2022
Our inboxes are connected via Gmail and we are setting the OOO in the Gmail, not in HubSpot...that works for us.
Andreas 9月 19日, 2018
I'd like to have the option of creating dependent fields in Support Forms. This is a "must have" if the support form will bring any value to us. I really hope this function becomes available sooner rather than later 🙂 It would also be benefic 続きを読む
49 いいね!
21 コメント
参加者
8月 24日, 2022
I totally agree that dependend fields are needed within the ticketing system We are using the forms (connected to a ticket pipeline) to collect tick...続きを読む
気になるスレッドを後ですぐに見つけられるように、コンテンツをブックマークに追加しましょう。
まずはこちらから開始することをお勧めします。はじめに、ご興味をお持ちのトピックについて詳しくお聞かせください。

フォロー中

コミュニティーバッジ

マイグループ

SRandollに対するグループハブ