Please include the 'chatbox' name in the email subject or anywhere in the email. We have multiple live chat for different websites. When we receive the notification, we are not able to identify which live chat is it coming from unless we click into read more

To be able to measure different marketing efforts. I think it would make sense to be able to find contact/company that are created via form submissions or even filter thru different sources. For our case, this will help to create report, such a read more

Would be nice to have a feature to customize what days are recognized as non-business days. It'd be convenient to set certain days to automatically offline/office closed (not just weekends) for our clients on chat.

Often times we enter fake data into our own form to test workflows or we get spammed with fake accounts. I'd like the ability to delete form submissions so they don't impact the metrics.

Hi team, Commenting for a customer here; this is specifically with regards to conversations tool in the IOS App. (1) Ability to forward emails within conversation inbox from within the app (2) Easily access contact record from converstation inbox read more

Hi, I just noticed that Hubspot mobile app does not have the option of replying to or forwarding an email thread. Though we do have this option on the website but no option for this on the mobile app. Please add this option.