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PRaczka
Participant | Diamond Partner
Participant | Diamond Partner
Member since ‎May 24, 2021
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Paweł Rączka

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Activity

AmGus on February 22, 2022
Increase the image limit for each post for all social media platforms
Currently, I can only upload 4 images to my LinkedIn platform where LinkedIn allows up to 9 images natively. Slowly I am using the social posting interface less and less due to HubSpot limitations. If you say you have a Marketing Hub my thoughts wou read more
Reply Idea Social Media
15 upvotes
5 Replies
PRaczka
Participant | Diamond Partner
May 30, 2023
Yes please 🙂 +1
bcarter on November 19, 2019
Ticket search to include email content
Currently the search function for tickets only displayes results based on the name of a ticket. Quite often when searching for a ticket/email the title is not known, which leads to frustration. The solution I have found is to search via contact in read more
Reply Idea Tickets
93 upvotes
25 Replies
PRaczka
Participant | Diamond Partner
May 22, 2023
+1 Another feature that makes the HubSpot Service inferior to, for example, Freshdesk as a separate tool
Solved
efaria on December 28, 2022
First Time to Respond in Working Hours
Hello, It would be beneficial to be able to have the ability to set the first time to respond and time to close tickets in working business hours. Currently, when generating reports for the average time to first response or average time to clos read more
Reply Discussion Enterprise
12 upvotes
5 Replies
PRaczka
Participant | Diamond Partner
May 08, 2023
Upvoted - this is strongly needed if HubSpot Service Hub wants to be closer to other solutions, such as Freshdesk.
jmangiameli on May 02, 2022
Offer phone numbers in more countries
Hello HubSpot community! Currently we provide phone numbers in the US, UK and Canada but we have plans to offer numbers in many more countries. We don't have a timetable but it is something we are actively working on. Use this post to let us know read more
Reply Idea Calling
80 upvotes
210 Replies
PRaczka
Participant | Diamond Partner
April 03, 2023
Poland
TGrabert on December 18, 2020
Playbooks need be accessible on mobile app
We can access templates for emails but cannot access anything in our playbooks. That makes no sense to me. If I'm mobile and want to send something from playbook like an agreement after a call to customer, I have to go outside the HubSpot to email read more
Reply Idea Playbooks
47 upvotes
24 Replies
PRaczka
Participant | Diamond Partner
March 24, 2023
+1
basil on June 19, 2020
Copy / paste of elements in knowledge base articles should maintain styling
Right now, if you have a styled table element in a KB article (say you changed cell size or you changed text alignment in a box), and you copy and paste that box, the styling is lost. This is also true if you copy and paste a call out. We use st read more
Reply Idea
19 upvotes
2 Replies
PRaczka
Participant | Diamond Partner
March 06, 2023
+1 It's hard to compete (as a HS Partner) vs e.g. Freshdesk without such simple functionality. This is strange because, after all, the cloning ...read more
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