Participant | Diamond Partner
Member since ‎May 24, 2021
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Paweł Rączka

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AndyBrightmile on March 18, 2021
As a Super User, it would be great to have the ability to merge two or more conversations together. We often have several live chats and email trails from the same contact (regarding the same issue) and it would be great to be able to merge these to read more
22 Replies
Participant | Diamond Partner
December 05, 2023
@EricRthePM update needed. Customer Portal is useless in some cases without this feature as it shows only most recent conversation history 😕
Trevor on August 03, 2017
Hello, this would be helpful for multiple reasons. An example of a use case would be to create a workflow to copy the parent company Hubspot owner to its child companies. Thanks!
105 Replies
Participant | Diamond Partner
June 21, 2023
Any updates? How long could it be "Being reviewed" status?
AmGus on February 22, 2022
Currently, I can only upload 4 images to my LinkedIn platform where LinkedIn allows up to 9 images natively. Slowly I am using the social posting interface less and less due to HubSpot limitations. If you say you have a Marketing Hub my thoughts wou read more
9 Replies
Participant | Diamond Partner
May 30, 2023
Yes please 🙂 +1
bcarter on November 19, 2019
Currently the search function for tickets only displayes results based on the name of a ticket. Quite often when searching for a ticket/email the title is not known, which leads to frustration. The solution I have found is to search via contact in read more
29 Replies
Participant | Diamond Partner
May 22, 2023
+1 Another feature that makes the HubSpot Service inferior to, for example, Freshdesk as a separate tool
efaria on December 28, 2022
Hello, It would be beneficial to be able to have the ability to set the first time to respond and time to close tickets in working business hours. Currently, when generating reports for the average time to first response or average time to clos read more
9 Replies
Participant | Diamond Partner
May 08, 2023
Upvoted - this is strongly needed if HubSpot Service Hub wants to be closer to other solutions, such as Freshdesk.
jmangiameli on May 02, 2022
Hello HubSpot community! Currently we provide phone numbers in the US, UK and Canada but we have plans to offer numbers in many more countries. We don't have a timetable but it is something we are actively working on. Use this post to let us know read more
401 Replies
Participant | Diamond Partner
April 03, 2023
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