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ALequertier
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Member since ‎May 24, 2021
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Aurelien Lequertier

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ALequertier on February 10, 2022
Customer Portal - retrieves contact's email automatically in form
Hello, I'm setting up the customer portal feature to manage our customers' requests. The form to file a new ticket is a good idea but the issue is the user needs to enter an email in order to be able to know which contact/company opened it. read more
Reply Idea Knowledge Base
4 upvotes
2 Replies
ALequertier
Participant
March 01, 2023
@ENserat looks like there was a recent update to allow sending forms without an email: https://knowledge.hubspot.com/forms/how-can-i-allow-form-su...read more
ALequertier on February 10, 2022
Customer Portal - retrieves contact's email automatically in form
Hello, I'm setting up the customer portal feature to manage our customers' requests. The form to file a new ticket is a good idea but the issue is the user needs to enter an email in order to be able to know which contact/company opened it. read more
Reply Idea Knowledge Base
4 upvotes
2 Replies
ALequertier
Participant
March 01, 2023
@ENserat looks like there was a recent update to allow sending forms without an email: https://knowledge.hubspot.com/forms/how-can-i-allow-form-su...read more
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