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NBoorman
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Member since ‎May 16, 2021
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Nicholas Boorman

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NBoorman on July 26, 2024
Have an AI assistant to summarize surveys
Many tools already provide this, Generative AI is very good at summarising data and text, common themes and so forth. Hubspot should really provide the ability to have a summary response AI capability that accepts prompts or has some simple pre-def read more
Reply Idea Marketing Reporting
0 upvote
3 Replies
NBoorman
Member
January 14, 2022
Reply to Report on tracking agents offline/online availability on Conversations tool
Hi, Does this feature request have a prioritisation or a proposed work around of any sort please?
NBoorman on September 02, 2021
Allow announcements through Live Chat
Live chat is a really powerful channel. It feels like a real lost opportunity that we can not make annoucements through the chat channel proactively. I.e. letting users know about new functionality or services or changes.
Reply Idea Live Chat & Bots
8 upvotes
4 Replies
NBoorman
Member
July 24, 2021
Reply to Embed HubSpot Dashboard
I would suggest that being able to embed as display or read only to teams and confluence for the same organisation would be very beneficial. These ar...read more
NBoorman
Member
June 25, 2021
Reply to Issue Tagging on Conversations
This is in relatilty a fundemental step in service management and a huge opportuniuty missed. Its standard operating process to categorise incomi...read more
NBoorman
Member
June 21, 2021
Reply to Change speech bubble icon/colour/to text
Not being able to customise the chat bubble itself is pretty poor and should be a very simple option which is offered by all competitors.
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