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ThiagoF
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Member since ‎May 15, 2021
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Thiago Freitas

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ThiagoF
Contributor
May 04, 2023
Reply to Prevent previously closed tickets from reopening.
@TMayton I think the main reason they don't do anything like that is because that would ruin their Service Professional plan. Because Hubspot i...read more
ThiagoF
Contributor
May 03, 2023
Reply to Prevent previously closed tickets from reopening.
This makes absolutely no sense for a help desk software. A closed ticket should stay closed, and after sometime, not even the user can re-open it.
ThiagoF
Contributor
April 28, 2023
Reply to Permission to delete activities
So here we are. 2 years after and not a single movement. No surprise why big companies do not use service desk as their ticketing software.
ThiagoF
Contributor
July 26, 2022
Reply to Permission to delete activities
@Eddithor I think Hubspot still see itself as a Marketing focused tool, so they don't care about compliance as much as other ticket oriented CRMs. ...read more
ThiagoF
Contributor
May 03, 2022
Reply to Restrict access to File Manager
@M4tr1xN30 They doesn't care about securing information. This is just another thing Hubspot do the exactly other way around.
ThiagoF
Contributor
April 17, 2022
Reply to Is there a way to prevent my sales reps from deleting notes and activities?
At this point I really doubt Hubspot care at all about information security. The list of information exploit that can be done inside the platform...read more
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