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GButcher
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Member since ‎May 10, 2021
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James-Preseem on August 19, 2020
Prevent previously closed tickets from reopening.
I have customers who have a habit of replying to an old email related to a previously closed ticket as a means to initiate a new ticket. As you can imagine this automatically reopens the old ticket and appends the details of a completely unrelate read more
Reply Idea Conversations Reporting Tickets
211 upvotes
63 Replies
GButcher
Member
July 27, 2023
why hasn't this been done? we are now looking to leave HubSpot because of this issue
jmangiameli on May 02, 2022
Offer phone numbers in more countries
Hello HubSpot community! Currently we provide phone numbers in the US, UK and Canada but we have plans to offer numbers in many more countries. We don't have a timetable but it is something we are actively working on. Use this post to let us know read more
Reply Idea Calling
126 upvotes
378 Replies
GButcher
Member
May 02, 2022
Australia
GButcher on May 10, 2021
call "assigned to" option
We have a need for assistants to log a area managers calls after the fact - would be good if you could assign a logged activity to another user
Reply Idea Activity Feed
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