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Mikey_BT
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Member since ‎May 5, 2021
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Mike Beattie

Customer Support Lead for Fenix Simulations. Caffeine addict.

Activity

Mikey_BT on August 11, 2022
Wll, hello community, you magnificent bunch of humans...I come to you with a query. I've setup the ticketing hub through what I believe to be the best practice, with the hubspot project management team. One of the workflows created within the em read more
Solved
Mikey_BT on November 02, 2021
Hi. Relatively new user to Hubspot, so the answer may be staring me in the face. My team and I have lost the ability to associate a Jira issue or create a new ticket. We had this option about 90 minutes ago. Having taken a look with read more
Participant
November 03, 2021
Hi @natsumimori - happy to report we're good. Able to associate jira issues. Thanks to the team for the prompt response.
Solved
Mikey_BT on November 02, 2021
Hi. Relatively new user to Hubspot, so the answer may be staring me in the face. My team and I have lost the ability to associate a Jira issue or create a new ticket. We had this option about 90 minutes ago. Having taken a look with read more
Participant
November 03, 2021
Hi @natsumimori - happy to report we're good. Able to associate jira issues. Thanks to the team for the prompt response.
oranges on December 23, 2019
Hi, Zendesk has a feature which automatically translates chats if your customer is chatting in another language. It uses Google Translate to translate the conversation so that we see the visitor's message in English, we reply in English, but read more
30 upvotes
14 Replies
Participant
September 06, 2021
This would be a great addition. Not to necessarily auto-translate, but to at least have the confirmation that if a customer sends in a ticket in ...read more
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