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sarahdecarlo
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Member since ‎Apr 16, 2021
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  • Upvotes Given
    51
  • Upvotes Received
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Activity

skylightipv on May 16, 2024
The CSV import of html is a clunky way of importing any documentation. HTML is awful for version control and at the moment the import is not complete with tables being excluded from import (why oh why?). Using Markdown or similar allows us the read more
3 upvotes
1 Reply
Participant
June 13, 2024
We also need this. Our product team uses markdown to write product documentation, which is updated as often as daily. We're intrigued by the new...read more
FCadiou on November 04, 2021
Hello Gathering tickets at a company level is a must have. I mean if i have several customers part of the same company, they need to be able to see all the tickets. Not only those created by themselves Thanks read more
31 upvotes
12 Replies
Participant
June 12, 2024
@tilly any updates on this? It would be great to get more granular control than simply "contact" or "company" so that admins have fuller views, but...read more
tillty on May 07, 2024
Hey, We have migrated to the new Help Desk feature, but are now rescricted on the mobile app. The features missing are: Dedicated in-app notification for new tickets and responces. Dedicated Help Desk feature in the mobile app for iOS and An read more
Participant
June 10, 2024
The fact that Help Desk is missing from the mobile app is absolutely unacceptable. As a fully-remote company providing after-hours support to our ow...read more
JorieMunroe on May 08, 2024
With content embed features, you can create sections of content in HubSpot, then embed them into your HubSpot or WordPress website. For a quick rundown of the tool, check out this video!
3 upvotes
3 Replies
Participant
May 15, 2024
Thanks @JorieMunroe , this is super interesting. I thought these were only available to use on Wordpress sites, so great to see they also work on H...read more
sarahdecarlo on December 01, 2022
HubSpot already allows commenting on many different types of assets, including website pages & blog posts: https://knowledge.hubspot.com/campaigns/add-comments-to-your-hubspot-assets Can this functionality be added to the Knowledge Base Ar read more
26 upvotes
14 Replies
Participant
April 30, 2024
Thanks @amberebrahim !
sarahdecarlo on December 01, 2022
HubSpot already allows commenting on many different types of assets, including website pages & blog posts: https://knowledge.hubspot.com/campaigns/add-comments-to-your-hubspot-assets Can this functionality be added to the Knowledge Base Ar read more
26 upvotes
14 Replies
Participant
April 30, 2024
Thanks @amberebrahim !
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