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agulati
Inbound Professor
Member since ‎Oct 24, 2016
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  • Upvotes Given
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Adriti Gulati

Hi there, I'm Adriti! I create education on all things customer service and Service Hub.

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agulati on January 06, 2022
A buyer persona is a fictional, generalized representation of your ideal customer. They help you understand your customers and prospective customers better. If you're in the process of conducting research to curate a buyer persona, tell us below! G read more
Member
October 03, 2022
Surveys and social media listening are the best way to create a buyer persona.
Champion on July 11, 2021
To create lasting relationships and to build trust you have to listen to, serve, and follow up with your customers; it’s the best way to learn how to provide the best, personalized experience. Keeping this in mind, what can your business do as a fo read more
69 upvotes
214 Replies
Member
February 03, 2022
Help customers and make them feel that you and your company are happy to serve and help you with your problems.
Champion on July 11, 2021
To create lasting relationships and to build trust you have to listen to, serve, and follow up with your customers; it’s the best way to learn how to provide the best, personalized experience. Keeping this in mind, what can your business do as a fo read more
69 upvotes
214 Replies
Member
February 03, 2022
Help customers and make them feel that you and your company are happy to serve and help you with your problems.
agulati on September 21, 2020
Thanks for joining my Inbound presentation "Service Hub Automation: How to increase efficiency while maintaining exceptional customer service ." What kind of customer service automation do you use today? Do you have questions about Service read more
4 upvotes
4 Replies
Top Contributor | Diamond Partner
September 30, 2020
Thank you so much for your answer. I will work with this information. Cheers, Mandy
agulati on September 21, 2020
Thanks for joining my Inbound presentation "Service Hub Automation: How to increase efficiency while maintaining exceptional customer service ." What kind of customer service automation do you use today? Do you have questions about Service read more
4 upvotes
4 Replies
Top Contributor | Diamond Partner
September 30, 2020
Thank you so much for your answer. I will work with this information. Cheers, Mandy
agulati on January 23, 2019
Hi everyone! Adriti from HubSpot Academy here. I specialize in customer success and our Service Hub tools. Do you have any questions about how to get started with help desk? Want to know more about the relationship between Conversations and tick read more
0 upvote
7 Replies
Inbound Professor
January 27, 2020
Hi @happy_ilkka , this feature is a highly requested one! Right now, our product team is focused on improving our current helpdesk system, but a se...read more
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