Unfortuantely Hubspot Support believe this is only possible by redirecting people to different URLs after pressing "Submit" and there is infact no wa...Leia mais
The workflow tool in the form creator doesn't appear to provide the options for different branches, do I need to create a workflow outside of the for...Leia mais
Hi all, I have a simple 6 step form, with 5 yes and no questions and one field for gathering a users email address. My end goal is for something like this: A) If users select yes to all the answers they are given a positive message and give Leia mais
Thanks Pam. Just so I am clear, the hubspot survey widget would try and work out if it has already shown the relevant user the survey before. If the...Leia mais
Like (apparently) many others on this forum, we need the ability to manually re-send NPS surveys. Often a customer says they will do it on a call etc, and we need to ask them to scroll through their inbox to find it, which is a blocker to them actua Leia mais
We want our account managers to be CCed into NPD feedback surveys so that they can re-send them on to clients who say they missed it but verbally agr...Leia mais
Hi all, I have a simple 6 step form, with 5 yes and no questions and one field for gathering a users email address. My end goal is for something like this: A) If users select yes to all the answers they are given a positive message and give Leia mais
Like (apparently) many others on this forum, we need the ability to manually re-send NPS surveys. Often a customer says they will do it on a call etc, and we need to ask them to scroll through their inbox to find it, which is a blocker to them actua Leia mais
Hi there, I was wondering if there is a way to BCC staff members into our automated NPS survey emails (are these considered marketing emails?) that trigger after certain criteria are met for new customers. We have noticed some customers are Leia mais
Hi all, We use hubspot service hub's support ticketing function and like many companies, we send an automated response when a new ticket is made. Some of our clients communicate to us keeping their support emails in CC and there is often a " Leia mais
Hi there. We currently have a 3rd party manage some tickets for us when we are closed for the evening. I have an automation written that assigns tickets + contact to this user so that they can respond to the ticket without seeing our whole c Leia mais
Hi guys, We are hiring someone to work out of hours support for us - emails currently come in and a ticket is generated, I am trying to work out what the minimum permissions are for them to respond to new tickets without the ability to delete an Leia mais