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TDormans
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Miembro desde ‎abr 13, 2021
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TDormans en Abril 20, 2021
Responding to Chatbot-created ticket via e-mail.
Hi all, So right now I've set up a chatbot that asks the customer a few questions and if the customer isn't helped by that, the customer is aksed for their email and problem and then a ticket is created. So this ticket shows up in the inbox and Leer más
Responder Conversación Professional
0 Me gusta
5 Respuestas
TDormans
Miembro
Abril 22, 2021
But if I do that, the newly sent email doesnt get added to the conversation that was created in the chatbot right? I need something that tracks te f...Leer más
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TDormans en Abril 20, 2021
Responding to Chatbot-created ticket via e-mail.
Hi all, So right now I've set up a chatbot that asks the customer a few questions and if the customer isn't helped by that, the customer is aksed for their email and problem and then a ticket is created. So this ticket shows up in the inbox and Leer más
Responder Conversación Professional
0 Me gusta
5 Respuestas
TDormans
Miembro
Abril 22, 2021
But if I do that, the newly sent email doesnt get added to the conversation that was created in the chatbot right? I need something that tracks te f...Leer más
Resuelta
TDormans en Abril 20, 2021
Responding to Chatbot-created ticket via e-mail.
Hi all, So right now I've set up a chatbot that asks the customer a few questions and if the customer isn't helped by that, the customer is aksed for their email and problem and then a ticket is created. So this ticket shows up in the inbox and Leer más
Responder Conversación Professional
0 Me gusta
5 Respuestas
TDormans
Miembro
Abril 22, 2021
But if I do that, the newly sent email doesnt get added to the conversation that was created in the chatbot right? I need something that tracks te f...Leer más
TDormans en Abril 13, 2021
Disable automatic contact creation for specific inboxes & tickets
Hi all, So I'm running a multitude of inboxes concurrently. On some of these inboxes a lot of spam e-mail is coming in. HubSpot automatically creates contacts for these emails and obiously I don't need spammers as contacts. It is a very strenous,ti Leer más
Responder Conversación Professional
2 Me gusta
8 Respuestas
TDormans
Miembro
Abril 14, 2021
But how is it possible that this is not a functionality? How do other companies work-around this?
TDormans en Abril 13, 2021
Disable automatic contact creation for specific inboxes & tickets
Hi all, So I'm running a multitude of inboxes concurrently. On some of these inboxes a lot of spam e-mail is coming in. HubSpot automatically creates contacts for these emails and obiously I don't need spammers as contacts. It is a very strenous,ti Leer más
Responder Conversación Professional
2 Me gusta
8 Respuestas
TDormans
Miembro
Abril 14, 2021
But how is it possible that this is not a functionality? How do other companies work-around this?
TDormans en Abril 13, 2021
Disable automatic contact creation for specific inboxes & tickets
Hi all, So I'm running a multitude of inboxes concurrently. On some of these inboxes a lot of spam e-mail is coming in. HubSpot automatically creates contacts for these emails and obiously I don't need spammers as contacts. It is a very strenous,ti Leer más
Responder Conversación Professional
2 Me gusta
8 Respuestas
TDormans
Miembro
Abril 14, 2021
But how is it possible that this is not a functionality? How do other companies work-around this?
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