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MMollath1
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Member since ‎Mar 31, 2021
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Michael Mollath

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Solved
MMollath1 on February 28, 2022
How to change connection of form and pipeline
Hi all, we have connected several forms to 1 inbox. We do have several pipelines and connected the forms to these pipelines. But now I am unbale to change an existing connection or create a new one. It looks like this: Thx for yo read more
Reply Discussion
1 upvote
2 Replies
MMollath1
Participant
February 28, 2022
ok, I found it now myself. " Ticket automation can be controlled from the form editor. Go to form editor " Inboxex -> Current view = forms C...read more
Solved
MMollath1 on February 28, 2022
How to change connection of form and pipeline
Hi all, we have connected several forms to 1 inbox. We do have several pipelines and connected the forms to these pipelines. But now I am unbale to change an existing connection or create a new one. It looks like this: Thx for yo read more
Reply Discussion
1 upvote
2 Replies
MMollath1
Participant
February 28, 2022
ok, I found it now myself. " Ticket automation can be controlled from the form editor. Go to form editor " Inboxex -> Current view = forms C...read more
Solved
TGordon5 on June 30, 2021
Form not creating a ticket
i9Hi, Today I notice that my form is no longer creating a ticket when completing the form. I still recieve an email telling me that it has been submitted + I see it in my inbox, so I am not loosing that info that the reps that I work with are su read more
Reply Discussion Forms Free Tickets
0 upvote
5 Replies
MMollath1
Participant
February 28, 2022
Danke dir für den tollen Input. Ich verzeweifele daran ein Formular an eine Pipeline zu binden. Es wird zwar eine Pipeline verknüpft aber nicht die...read more
Solved
aziels on October 29, 2020
Email to Ticket Creation
Is there a way to create a ticket from an email? I have a HubSpot add-in but it is for sales which creates a contact. I do not have an option to create a ticket directly from an email. Thanks!
Reply Discussion Service Tickets
0 upvote
3 Replies
MMollath1
Participant
February 21, 2022
Do you have any idea what to do if an email goes to SPAM team inobx - it seems that it os not creating a ticket there after removing the spam flag.
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