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SDilley
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Member since ‎Mar 30, 2021
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lhaith on October 24, 2018
Attachments / file uploads need to be more user friendly
There seems to be a unnecessary disconnect between the fields 'Attachments' and 'file upload'. Attachments are for email enquiries and file uploads are for support forms. Handling these fields in the ticket environment is not user friendly. M read more
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106 upvotes
36 Replies
SDilley
Participant
August 23, 2022
I would like screenshots/images that come in to support/service within the body of the email to be automatically added to the attachments section of...read more
Solved
SDilley on August 23, 2022
Automatically add screenshots from tickets as attachments in tickets
I would like screenshots/images that come in to support/service within the body of the email to be automatically added to the attachments section of the ticket. In the same way attachments in emails do. HubSpot chat support have said it's not p read more
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0 upvote
2 Replies
SDilley
Participant
August 23, 2022
Thanks. I'll do that.
Solved
SDilley on August 23, 2022
Automatically add screenshots from tickets as attachments in tickets
I would like screenshots/images that come in to support/service within the body of the email to be automatically added to the attachments section of the ticket. In the same way attachments in emails do. HubSpot chat support have said it's not p read more
Reply Discussion Professional
0 upvote
2 Replies
SDilley
Participant
August 23, 2022
Thanks. I'll do that.
SDilley on March 30, 2021
Verification services for forms
Hi, Can anyone please recommend a verification service plugin for email addresses? I've set up my forms to remove free domains to encourage people to fill in their business email addresses but now I'm getting made up information being added. I w read more
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0 upvote
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