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HubSpotist
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HubSpotist on January 02, 2023
Can a ticket property value be passed to a customer record property?
I am using a workflow to add a prefix to a ticket number, and placing it in a custom property (SupportID). I then want to forward that number to the person who completed the support form. WHen submitted, and these values are compared, recoordID is n read more
Reply Discussion Professional
0 upvote
7 Replies
HubSpotist
Participant
January 08, 2023
@karstenkoehler -- Got it figured out. Thanks for the help. I had to get over the fact that even though a contact workflow created the ticket, it c...read more
Solved
HubSpotist on January 02, 2023
Can a ticket property value be passed to a customer record property?
I am using a workflow to add a prefix to a ticket number, and placing it in a custom property (SupportID). I then want to forward that number to the person who completed the support form. WHen submitted, and these values are compared, recoordID is n read more
Reply Discussion Professional
0 upvote
7 Replies
HubSpotist
Participant
January 08, 2023
@karstenkoehler -- Got it figured out. Thanks for the help. I had to get over the fact that even though a contact workflow created the ticket, it c...read more
Solved
HubSpotist on January 02, 2023
Can a ticket property value be passed to a customer record property?
I am using a workflow to add a prefix to a ticket number, and placing it in a custom property (SupportID). I then want to forward that number to the person who completed the support form. WHen submitted, and these values are compared, recoordID is n read more
Reply Discussion Professional
0 upvote
7 Replies
HubSpotist
Participant
January 08, 2023
@karstenkoehler -- Got it figured out. Thanks for the help. I had to get over the fact that even though a contact workflow created the ticket, it c...read more
Solved
HubSpotist on January 02, 2023
Can a ticket property value be passed to a customer record property?
I am using a workflow to add a prefix to a ticket number, and placing it in a custom property (SupportID). I then want to forward that number to the person who completed the support form. WHen submitted, and these values are compared, recoordID is n read more
Reply Discussion Professional
0 upvote
7 Replies
HubSpotist
Participant
January 08, 2023
@karstenkoehler -- Got it figured out. Thanks for the help. I had to get over the fact that even though a contact workflow created the ticket, it c...read more
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