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jbarnes1
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Member since ‎Mar 24, 2021
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jeremy barnes

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HNewman on April 09, 2024
Unify Inbox/Help Desk Comments and Ticket Notes
After briefly playing around with the open beta Help Desk funcationality, I wanted to submit an idea for a use case that neither the current Inbox nor the new Help Desk seem to work with. Currently all of our internal communication that happens read more
Reply Idea Conversations Tickets
7 upvotes
3 Replies
jbarnes1
Member
April 24, 2024
This seems like basic funationality and prevents us from using it.
nathanparis on May 29, 2019
Workflow - Ability to Create Notes
Right now you only have the abilty to create tasks in workflows. Other MA platforms allow you to merge fields and save into a note during autmation which is extremly handy for team members when viewing hisotry of activity. For example someone f read more
Reply Idea Contacts & Companies Workflows
345 upvotes
107 Replies
jbarnes1
Member
April 22, 2021
It's been a year @jtremblay is this still "under review"?
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