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jwiedenheft
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Member since ‎Sep 21, 2017
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John Wiedenheft

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jwiedenheft
Contributor
March 21, 2024
Reply to Favicon not working
Yes, this was the key. Didn't realize there were two places this needed to be updated. All KB documents point to the Brand Kits. Nothing is mentioned...read more
jwiedenheft
Contributor
November 13, 2023
Reply to Website Status Alerts for Outages
Sent this email to our contacts at HubSpot: Suggestion - Have email alerts sent out to account admins or the technical contact listed on the acc...read more
jwiedenheft
Contributor
October 26, 2023
Reply to Add urgent option on ticket priority field
Would love the ability to edit the field values on the Case/Ticket "Priority" property. We use Salesforce for our CRM and use Service Cloud for custo...read more
jwiedenheft
Contributor
September 15, 2023
Reply to Files - Replacing a new PDF with an old one
If you “replace” the file, then the link should stay the same. I just tested this and confirmed with both an image and a PDF.
jwiedenheft
Contributor
September 15, 2023
Reply to Files - Replacing a new PDF with an old one
If it's been a year or even more than a month, the browser cache should be clear. The contacts should be able to visit the link and it'll download th...read more
jwiedenheft
Contributor
September 15, 2023
Reply to Files - Replacing a new PDF with an old one
If they've already downloaded the file, they will need to re-download. If they recently downloaded the file, they'll probably need to clear thei...read more
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