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herodotuseduc
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Member since ‎Mar 23, 2021
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TomM2 on August 07, 2023
How HubSpot works with cookies and why they’re important.
Cookies! Or as we in Ireland like to call them, biscuits. Cookies are standard practice in websites these days, and are a huge part of identifying contact activity in HubSpot. But how do they work in HubSpot? And why do I have all of these read more
Reply Blog Product How-To Strategy How-To
19 upvotes
5 Replies
herodotuseduc
Contributor
August 22, 2023
there is a crucial issue: non-hubspot forms constantly changing a contact's email address when different users fill out a non-hubspot form in the sam...read more
herodotuseduc on May 29, 2023
close ticket but not the associated conversation
hi, i think it'd be nice to be able to close a ticket that's associated with a conversation, but leave the conversation open (in case the customer replies in the very near future, so as to avoid multiple conversations that are very near to each othe read more
Reply Idea Conversations
2 upvotes
0 Reply
herodotuseduc on April 04, 2023
Facebook Messenger - Organic Social "Original Source"
I am writing to report a discrepancy that I've discovered in Hubspot system, specifically regarding the Original Source values for certain leads. I believe this issue indicates a bug that may need your attention. I have noticed that all leads with read more
Reply Idea Contacts & Companies
0 upvote
1 Reply
herodotuseduc
Contributor
April 04, 2023
It seems that contacts that are created from Facebook Messenger don't have any web activity or cookies at the time of creation. Hubspot receives the...read more
herodotuseduc on April 04, 2023
Facebook Messenger - Organic Social "Original Source"
I am writing to report a discrepancy that I've discovered in Hubspot system, specifically regarding the Original Source values for certain leads. I believe this issue indicates a bug that may need your attention. I have noticed that all leads with read more
Reply Idea Contacts & Companies
0 upvote
1 Reply
herodotuseduc
Contributor
April 04, 2023
It seems that contacts that are created from Facebook Messenger don't have any web activity or cookies at the time of creation. Hubspot receives the...read more
herodotuseduc on March 29, 2023
Always create new contact in pop up forms
I am writing to request a new feature for your [Product/Service Name] platform. Currently, when a device submits multiple email addresses in a pop-up form, the platform overwrites the previous contact information with the most recent email. This can read more
Reply Idea Forms
1 upvote
0 Reply
Wibeke on March 19, 2020
Make it possible to always create contact for new email address for Non-HubSpot forms!
When we use Non-HubSpot forms to collect data into HubSpot from existing forms on the website, the tracking code will merge contacts if they use the same computer/iPad. This is an issue for many of my clients as some have in-store forms and it also read more
Reply Idea Forms
95 upvotes
20 Replies
herodotuseduc
Contributor
March 28, 2023
I'm having the same issue! @hubspot please do something!
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