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BrettloweAUS
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Member since ‎Mar 16, 2021
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Brett Lowe

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Activity

davecriswell on March 11, 2022
Hi All, We have a chatbot set up to transfer to a live chat when certain parameters are met. If there is no agent available a conversation is created with no owner. I'd like to rotate these unassigned conversations to agents on a particular read more
Member
August 11, 2022
What might work is create a ticket with no owner, Then run a ticket-based workflow that looks for the status/pipeline + no owner, and then rotate t...read more
davecriswell on March 11, 2022
Hi All, We have a chatbot set up to transfer to a live chat when certain parameters are met. If there is no agent available a conversation is created with no owner. I'd like to rotate these unassigned conversations to agents on a particular read more
Member
August 11, 2022
What might work is create a ticket with no owner, Then run a ticket-based workflow that looks for the status/pipeline + no owner, and then rotate t...read more
James-Preseem on September 17, 2020
Customer Support Survey Today: 1 survey No control over content of survey (type, wording, measurement, etc...) Recipients based on pipeline(s) Event driven based on status change from an open status to any closed status No option to suppress read more
15 upvotes
7 Replies
Member
February 28, 2022
Would be very keen to see this. Ideally would like to be able to embed more custom questions into an email rather than have to use a survey link. ...read more
CaitlinRose on March 03, 2021
Allow a workflow whereby if a deal is associated with a company (and than cmpany has associated contacts), then the contacts are pulled and automatically assigned to the deal. This would also work the other way where if a deal had an associated read more
166 upvotes
34 Replies
Member
September 22, 2021
@callie Yes, so long as you're only entering one URL on the company, this will be the contact that will be on the ticket. Hope that makes sense, ...read more
JeremyHong on August 07, 2020
For calculated properties that calculate Time Between Dates, it would be awesome if we could select the output metric (days/months/years) based on how precise we need the property to be. Currently, it appears HubSpot will display the exact nu read more
77 upvotes
16 Replies
Member
June 28, 2021
@spiderman Created a property that updates every day for a select subset of our database. How are you doing this? The only way I can think to...read more
JeremyHong on August 07, 2020
For calculated properties that calculate Time Between Dates, it would be awesome if we could select the output metric (days/months/years) based on how precise we need the property to be. Currently, it appears HubSpot will display the exact nu read more
77 upvotes
16 Replies
Member
June 28, 2021
@spiderman Created a property that updates every day for a select subset of our database. How are you doing this? The only way I can think to...read more
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