LOwen

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Luke Owen

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LOwen

Member

December 31, 2024

Reply to Ability to train AI Customer Agent with Help Center articles set to 'Private'

I was just asking about this to a live support agent and they did acknowledge that this was on their product teams roadmap to add support for private...read more

LOwen

Member

March 22, 2024

Reply to Ability to exclude recipients form CES Survey

LOwen on June 20, 2023

Don't mark an email spam if it follows an auto-response reply in a group email

We have run into an issue recently where an email from a customer was filtered into the spam inbox because the customer responded directly after another person on the email chain had their auto-response enabled. HubSpot won't let any ticket get crea read more

Reply Idea Conversations Tickets

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LOwen

Member

October 27, 2021

Reply to Pinning more than one note

++++ on this idea. Not being able to pin multiple items to a company record is absurd. Especially with all the noise that happens within a records ti...read more

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