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MoBlack
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Member since ‎Mar 15, 2021
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Mo Black

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Participant
September 11, 2024
Thanks @kennedyp I found the article after I created this post and work with the Support team to create a workflow that seems to be working at the ...read more
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MoBlack on August 26, 2024
Hi All, Does anyone have a good workflow to handle closed tickets when a client replies to an old email? Here is what I am trying to do: If a ticket is more than 7 days, the original ticket is to remain closed and a new ticket is created read more
Participant
January 03, 2023
@efaria This request have been reported 3 years ago, but it's not on the current planned feature list with as many upvotes as this had and is very ...read more
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