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CirrusAubrey
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Member since ‎Mar 12, 2021
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  • Upvotes Given
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  • Upvotes Received
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Aubrey McCarthy

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Brandonbaker on September 17, 2018
The ability to create more than one Knowledgebase. Similar to having multiple conversation inboxes or ticket pipelines. This allows for knowledgebase segmentation. Could be for Internal Vs External or Client Vs Prospect (Sales Vs Support) read more
642 upvotes
181 Replies
Member
June 24, 2022
This feature would be extremely useful, I hope it is revisted soon
ttopfer on October 09, 2018
Since Hubspot has this Community Forum, wouldn't it be cool if we could offer this same functionality to our clients? We want to be able to allow our customers to provide ideas and feedback and vote on these and receive comms from us about them - ju read more
Participant
May 04, 2022
This would be a fantastic add-on for our company and especially looking to expand further with our tech across AP / Global without adding more softwa...read more
GPontanilla on July 30, 2021
Would be nice to have a "like" or "done" button in the comment section - just for those who dont want to reply with words when taking note of the comment.
1 upvote
1 Reply
Member
October 19, 2021
How is this not a thing? Facebook has been doing it for more than 10 years. Salesforce has it!
CirrusAubrey on October 14, 2021
Right now when you post a social post, you have the option to link the post to a Blog/Landing page but not a HS Form. Would be AWESOME to allow that. I want people to be able to go to our Contact Us form from our LI post.
3 upvotes
0 Reply
CirrusAubrey on September 17, 2021
That's it - if I could add a popup to my KB site for things like maintenance windows or new features, then that would be superb!
0 upvote
0 Reply
CirrusAubrey on July 26, 2021
I am currently trying to turn on the canned CES Survey for when tickets are closed. I cannot simply turn on the Survey to start sending upon a status of Closed. I have to create a report that includes criteria, and then add a filter for "Close Date read more
0 upvote
0 Reply
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