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Nitaneth
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Member since ‎Mar 11, 2021
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Nitaneth
Contributor
June 27, 2025
Reply to Chatbot Notifications
Hi Veronica Many thanks for your reply. I have set up a workflow as below and added the 5 users but in practice it is only the assigned agent who rec...read more
Nitaneth
Contributor
June 27, 2025
Reply to Chatbot Notifications
Hi Prateek, Having gone back into the chatflow i can't work out how to set a delay. TBH i couldn't see that there is a settings option to 'captu...read more
Nitaneth
Contributor
June 27, 2025
Reply to Chatbot Notifications
Hi Prateek, thank you for your helpful suggestions. I had considered making a team but not sure it is really what we want to do. I will give it so...read more
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Nitaneth on June 27, 2025
Chatbot Notifications
Hello everyone, I wonder if anyone can help please. I have been testing the chatbot but am having trouble with the notifications. In case the person who is assigned the chat doesn't see a notification i would like our whole team of 5 agents to read more
Reply Discussion Professional
0 upvote
5 Replies
Nitaneth
Contributor
May 09, 2025
Reply to Sales Workspace - Recent Communication
Thank you everyone. I have discovered that you can associate an email chain with the lead object which i didn't realise at first so all good now.
Nitaneth
Contributor
April 28, 2025
Reply to Sales Workspace - Recent Communication
Hey, thanks for your reply. I understand what you are saying but just to clarify, do i still have to click into the contact record to see the initia...read more
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