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VHoang
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Member since ‎Mar 11, 2021
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Vincent Hoang

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VHoang
Member
March 18, 2021
Reply to Time to Close and Time to First Reply Taking Business Hours into Account
This is very important to us and essentially corrupts data if non business hours are included
VHoang
Member
March 11, 2021
Reply to Create folders in Conversations Inbox to organize threads
If the team had a way to "snooze" or hide tickets where action items were waiting on contact, they can work a lot more efficiently with less clutter....read more
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