Profile

VHoang
Member
Member since ‎Mar 11, 2021
  • solutions
    0
  • Replies
    0
  • Upvotes Given
    1
  • Upvotes Received
    0
  • Ideas
    0

about

Please sign in to the Community or get HubSpot free to view user profiles

Following

    Friends list is empty

Vincent Hoang

This user hasn't created a bio yet. Edit your own profile here!

Activity

basil on January 18, 2020
We have SLAs with customers that we respond during business hours and during weekdays within a certain time period. It would be greate if the Time to Close and the Time to First Reply KPIs could have an option that they are calculated based on busin read more
365 upvotes
99 Replies
Member
March 18, 2021
This is very important to us and essentially corrupts data if non business hours are included
claw on December 20, 2018
Hi Team, just a quick suggestion here 🙂 It can get slightly messy when there are too many messages in our Conversations - Inbox Tool, it would be a great idea if we can create "folders" on the left pane and so we can drag and drop like email clie read more
175 upvotes
59 Replies
Member
March 11, 2021
If the team had a way to "snooze" or hide tickets where action items were waiting on contact, they can work a lot more efficiently with less clutter....read more
Bookmark content for quick access to your most helpful threads.
Everyone has to start somewhere! Why not kick-start your journey by telling us a bit more about your interests.

Following

Connecting with fellow members is one of the best ways to get the most out of your experience. Here are some folks to get you started.
Community Badges

My Groups

Find your people by joining Groups based on shared interests. Check out some of our current faves, and feel free to
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.

  • badge
    HubFans

    A spot for HubSpot fans to connect and grow.