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RLefurgy
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Mitglied seit ‎Mär 10, 2021
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MShah2022 on Juli 19, 2022
Make associated company mandatory to create a ticket
Hi, Currently our sales and service teams are heavily using the ticket function within HubSpot. However, from a data hygiene perspective, can we have the functionality to make the company a mandatory field when creating a ticket. I could not fin Beitrag ansehen
Antworten Idee Tickets
0 Likes
1 Antwort
RLefurgy
Mitglied
September 18, 2023
This seems to be solved now. "Company" association at manual ticket creation can be made mandatory. The overall problem remains for tickets created a...Beitrag ansehen
BradCarter on Juli 24, 2019
organise/arrange contacts on company record
I'd love to be able to arrange contacts on a company record in order of importance or relevance to the record. Sometimes we have more than 5-10 contacts associated with a company and it would be ideal to arrange them so that the top contacts relevan Beitrag ansehen
Antworten Idee Contacts & Companies
286 Likes
111 Antworten
RLefurgy
Mitglied
September 12, 2023
I had hoped that there would be something related to customizing contact displays (order/date/primary/etc) mentioned at the recent HubSpot INBOUND202...Beitrag ansehen
AdamG1 on Januar 29, 2020
Add "Hourly" to the frequencies in reports
I'd like the ability to create a report that shows the number of chat calls that occur during certain hours. In example if a chat service is open for 12 hours a day, what are the least and most busiest hours on average? Currently we can only filter Beitrag ansehen
Antworten Idee Conversations
43 Likes
14 Antworten
RLefurgy
Mitglied
Februar 09, 2022
We are a 24 hour operation and knowing hour by hour for any given dat frame (with averages) is critical. I want to know hourly how many tickets are c...Beitrag ansehen
RLefurgy on Oktober 25, 2021
Customize ticket card previews differently based upon pipeline
I found customizing the preview cards for tickets to be very useful. Hewever, Different teams (different pipelines) work differently. Right now you cannot customize them based upon pipeline. That would be helpful.
Antworten Idee Tickets
13 Likes
1 Antwort
BradCarter on Juli 24, 2019
organise/arrange contacts on company record
I'd love to be able to arrange contacts on a company record in order of importance or relevance to the record. Sometimes we have more than 5-10 contacts associated with a company and it would be ideal to arrange them so that the top contacts relevan Beitrag ansehen
Antworten Idee Contacts & Companies
286 Likes
111 Antworten
RLefurgy
Mitglied
September 12, 2023
I had hoped that there would be something related to customizing contact displays (order/date/primary/etc) mentioned at the recent HubSpot INBOUND202...Beitrag ansehen
1975920 on Januar 11, 2017
Multiple Email signature
Hello, Can you please make it so I can switch my signatures when i email from hubspot? I need to tailor it to fit the different types of people I speak with. That would be very helpful! Thank you!
Antworten Idee Connected Email
423 Likes
142 Antworten
RLefurgy
Mitglied
September 03, 2021
This is a critical issue. Many companies who want to invest into a CRM tool need flexibility, and this is a necessary solution to a common problem.
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