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richard88
HubSpot Employee
HubSpot Employee
Member since ‎Mar 8, 2021
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  • Upvotes Given
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Yoshi on March 28, 2017
Gantt chart view for task
Currently, table and board is available to view task. What would be usefull is to have a gannt chart style view as attached below: This way, we can easily see the task status and keep track of sal read more
Reply Idea Tasks
81 upvotes
17 Replies
richard88
HubSpot Employee
January 22, 2024
this would be great to see for an individual ticket or deal as well; to view major milestones ina a larger sales or service process
benpmg on February 03, 2022
Use Custom Object Personalisation Tokens in emails
The custom objects functionality in Hubspot is extremely powerful - we use it to link Contacts to custom objects (in our case linking contacts to a custom object that represents the golf club they're a member of). The automated email system UI seems read more
Reply Idea Marketing Emails
82 upvotes
23 Replies
richard88
HubSpot Employee
November 14, 2023
this would be great for tracking things like service end dates in a custom object record and using this to drive urgency with customers 🙂
holloboles on June 10, 2020
Allow Service Hub SLA to be set against business and non-holiday days/hours
I'd like the ability to set an SLA in Service Hub (and even globally) such that only hours when people are actually working are counted against it. For example, if you have a company goal of tickets being responded to within one business day, it mak read more
Reply Idea Dashboards & Reports
57 upvotes
8 Replies
richard88
HubSpot Employee
August 05, 2023
This is currently possible with the "working hours" option on SLAs https://knowledge.hubspot.com/inbox/set-slas-in-the-inbox It does not acco...read more
jbolger90 on February 03, 2022
Ability to Organize and Sort Line Items within Product Library
It seems that there is no way to sort and organize line items within product libraries. Products are sorted based on import or create date within HubSpot. My company builds product libraries and folders based off a tiered pricing approach (I.E read more
Reply Idea Products and Quotes
129 upvotes
62 Replies
richard88
HubSpot Employee
July 25, 2023
Hoping to increase visibility on this!
Solved
KNorton on July 28, 2022
Is it possible to see the Call Title field on the Contact Page
Is it possible when viewing a call associated with a contact to see the title of the call? Today I can only see call title from the calls list under contacts.
Reply Discussion Contacts
0 upvote
4 Replies
richard88
HubSpot Employee
June 26, 2023
https://community.hubspot.com/t5/HubSpot-Ideas/Add-Call-Title-to-Displayed-Properties-in-Activity-History-for/idi-p/672871#reply Idea Post for refe...read more
susanmartin2006 on July 22, 2020
Custom product properties on Quotes
It seems strange that I'm able to create custom properties on Products (like notes, comment, is optional selection, serial number) but they can't be used/pulled into Quotes. I don't think any functionality will change when we sync our product librar read more
Reply Idea Products and Quotes
254 upvotes
90 Replies
richard88
HubSpot Employee
June 26, 2023
in relationship to this it would be great to be able to expand the line items table as needed rather than keep it limited to only 6 columns
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