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evanweisenfeld
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Member since ‎Mar 4, 2021
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Evan Weisenfeld

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evanweisenfeld on March 31, 2022
With the new post-chat survey options created (thank you for that), it would be great to be able to include the ability to respond to the survey in the chat transcript email that gets sent out. People often close out of the chat before the chat is c read more
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evanweisenfeld on March 29, 2022
We just created our first CSAT survey with the survey tool that pops up in chat when we close a chat. But I'm curious if there is a way to embed a link to take the survey in the chat transcript that automatically gets sent out when we close the chat read more
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Community Manager
March 31, 2022
Hi @evanweisenfeld Thank you for reaching out! This is not possible at this stage in HubSpot, I'd recommend posting an Idea in our I...read more
HT2 on April 06, 2021
We have a knowledge category per product. It would be very useful if we could ask a visitor in the chatflow which product his question is about, so we can use the Knowledge Base lookup action to return only knowledge base articles concerning that pr read more
Member
February 22, 2022
Hi! We would love to add our knowledge base to a chatbot but we currently can't as we are unable to choose which category they could have access to. ...read more
BSheck on March 18, 2021
This would just be convenient to be able to change Marketing Contact Status directly within a specific contact record.
Member | Platinum Partner
July 05, 2022
I really can't believe this isn't thing. I swear when I first started using HubSpot a few years back that it was an option via the Actions button on ...read more
BSheck on March 18, 2021
This would just be convenient to be able to change Marketing Contact Status directly within a specific contact record.
Member | Platinum Partner
July 05, 2022
I really can't believe this isn't thing. I swear when I first started using HubSpot a few years back that it was an option via the Actions button on ...read more
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