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FCadiou
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Member since ‎Mar 4, 2021
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  • Upvotes Given
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  • Upvotes Received
    21
  • Ideas
    2

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Fabrice Cadiou

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Activity

TDwebdev on January 09, 2022
Hi, It would be nice if you make it possible to style the template in the next update. This is a frequently asked question from our customers! I think the functionality is fine for now 🙂
Member
March 23, 2022
yes like being able to add other properties to show the status or the priority of the ticket Thanks !
AEryorulmaz on March 05, 2022
Thanks HS Team for launching the Customer Portal. I suggest letting Hubspot users( companies) selecting what properties should be visible on The Customer Portal assigned to their tickets. For example --> we have a custom property ( Ticket read more
6 upvotes
3 Replies
Member
April 26, 2022
I agree! Right now, it is a pretty poor customer experience to look and see many tickets "open", then have to click through each ticket to see which ...read more
joecarroll on January 16, 2021
We use GitHub (and ZenHub, which is built on top of it) for our software development and its project managment. We would love to see a new integration that replicates the functionality of Service Hub's existing Jira integration. This should allow us read more
Participant
June 14, 2022
How do we get this? We need this too.
FCadiou on February 10, 2022
Hello, It will be interesting to have the possibility to set which properties can be showed on the customer portal such as category or priority for example. Thanks !
Member
June 28, 2022
To elaborate further the ability to have certain custom fields visible to the customer. In our use case, we are a home builder and use this to track...read more
FCadiou on November 04, 2021
Hello Gathering tickets at a company level is a must have. I mean if i have several customers part of the same company, they need to be able to see all the tickets. Not only those created by themselves Thanks read more
17 upvotes
9 Replies
Participant
April 04, 2022
Also - Will your team please consider adding a field that specifies what contact submitted the ticket? This would allow customer portal users to see ...read more
FCadiou on November 04, 2021
Hello Gathering tickets at a company level is a must have. I mean if i have several customers part of the same company, they need to be able to see all the tickets. Not only those created by themselves Thanks read more
17 upvotes
9 Replies
Participant
April 04, 2022
Also - Will your team please consider adding a field that specifies what contact submitted the ticket? This would allow customer portal users to see ...read more
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