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CharmaineC
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Member since ‎Mar 2, 2021
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Charmaine Castillo

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CharmaineC
Member
May 06, 2021
Reply to Enable Resending Email to "Non-Openers"
It is great, to add resend options in the account not cloning emails and resend to only one person.
CharmaineC
Member
May 06, 2021
Reply to Internal note and mentions within the conversations inbox
It is good to add a mention section in the Conversation Inbox. So we know if we mention anywhere to any chat or email from collegue.
CharmaineC
Member
April 28, 2021
Reply to Post Chat Survey
This is would be great. We would love to have a CSAT or customer effort score feedback when closing chatbox or email not just in the ticket. As they ...read more
CharmaineC on March 03, 2021
Adding Emoji and Gif
Adding emoji and gift in chat and gif is easy and handy. 😊 Thanks
Reply Idea Live Chat & Bots
53 upvotes
8 Replies
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