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FParkinson
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Member since ‎Mar 2, 2021
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Frances Parkinson

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FParkinson
Member
March 27, 2023
Reply to Meeting Reminder Emails
So many of our customers email us on the day of the meeting (after they have just received the reminder email) asking where the meeting link is. This...read more
FParkinson on June 20, 2022
View a calendar of customer meetings for a group of agents
It is not easily possible to see which selected agents have meetings booked and when in a single view. Using the Google Calendar Sync does not help with this as the Round Robins used need to read both internal and external meetings to correctly disp read more
Reply Idea Dashboards & Reports
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FParkinson
Member
March 02, 2021
Reply to More flexible knowledge base design and layout, including custom HTML/CSS
We would like to have the ability to add internal 'tags' or fields to KB articles so that we can then label and search for related articles for updat...read more
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