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KWeidman
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Kyle Weidman

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Brandonbaker on September 17, 2018
Setting for "Working hours" for ServiceHub
The ability to have a global setting in which we could set working hours for our support team who is using ServiceHub. This would allow us to drive workflows and autoresponders for tickets and conversations submitted outside of working hours. read more
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KWeidman
Member
March 01, 2021
This is huge for us. We take response time very seriously, and need to be able to track this accuratley for our team.
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