ElliottM

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Elliott McNamee

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wue on September 03, 2020

Notification on Knowledge base new article or article update

As a user, I can configure to receive notification when a new article is updated or article has been updated in selected categories. use case: I would like to be notified when marketing team has added a new sell sheet, or an update to a process read more

Reply Idea Knowledge Base

101 upvotes

23 Replies

ElliottM

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July 21, 2021

Agree. Use case: as a frequent knowledge base updater, I'd like my customer-facing colleagues in customer service and customer success to be auto...read more

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ElliottM on July 20, 2021

Subscribe for Knowledge Base updates

Hi, is there any way to subscribe users to Knowledge Base articles? I update articles in our Knowledge Base all the time, colleagues would like to know about these updates and new articles -- but I don't want to have to notify them myself. Is there read more

Reply Discussion Knowledge Base Service

5 upvotes

2 Replies

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