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ABoone
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Member since ‎Feb 24, 2021
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Angela Boone

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dleitch on September 20, 2018
Closing tickets is inconsistent and very clunky. There are far to many screens and they are inconsistent in functionality. 1. If we edit the ticket and choose close at the top of that ticket edit screen, we are prompted to enter the resolution read more
53 upvotes
21 Replies
Member
April 27, 2021
On this screen it just needs to have an option on the menu or Actions drop downs to close ticket instead of clicking preview on the Ticket Name and c...read more
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