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SDaub
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Member since ‎Feb 19, 2021
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  • Upvotes Given
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  • Upvotes Received
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Serena Daub

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Activity

SDaub
Member
January 11, 2024
Reply to Formatted tables in email templates and snippets
Being able to copy and paste a table into one-to-one emails is widely needed in our organization.
SDaub
Member
November 23, 2023
Reply to Choose original sender of email forwards set specific domains
We are very much in need of this as well. We would like to see the original sender as the contact on tickets coming from our own domain, but the act...read more
SDaub
Member
November 23, 2023
Reply to Remove text before forwarding an email
Would also add - we would like to be able to see/delete text from the previous emails when we reply as well!
SDaub on November 10, 2022
Conditional Required properties
The new required properties feature is great but I would love it if they were conditional. For example we want to prevent employees from closing a ticket without an owner so we have made the ticket owner a required property. But now it is asking e read more
Reply Idea Tickets
3 upvotes
0 Reply
SDaub
Member
August 25, 2022
Reply to Restore previous contact list
Agree! we just had all of the contacts from a list deleted with no option but to recreate the list and once again have everyone go through the list a...read more
SDaub on June 10, 2022
Search in Spam folder
Would love to be able to search for emails in the spam folder in conversations!
Reply Idea Conversations
1 upvote
0 Reply
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