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crebillon
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Member since ‎Feb 17, 2021
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Charlotte Rebillon

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Activity

nathanparis on May 29, 2019
Workflow - Ability to Create Notes
Right now you only have the abilty to create tasks in workflows. Other MA platforms allow you to merge fields and save into a note during autmation which is extremly handy for team members when viewing hisotry of activity. For example someone f read more
Reply Idea Contacts & Companies Workflows
332 upvotes
102 Replies
crebillon
Participant
March 23, 2022
Hello Has this been reevaluated for the 2022 roadmap? This feature is deeply missing and is a super frequent use case for ticketing tools. I'm curren...read more
Solved
TommyB on June 07, 2018
Managing the availability of team members on live chat
I am overall responsible for managing our live chat. With the new chat, is there a way for me as an admin to view which users are online currently, and change a user's status to away/online? For example when someone forgets to switch to offline befo read more
Reply Discussion
73 upvotes
48 Replies
crebillon
Participant
August 25, 2021
Hi Cassie, hi everyone, How did the beta go? Is the feature available yet? And if yes, how? My need, as an admin, would be to make sure that some u...read more
Solved
matteopadovan on September 17, 2020
Convert Live Chat conversation to email
Hi, I hope this is the right section, I cannot find a specific Live Chat section, anyway this is my problem. I included the Hubspot Live Chat in my site, but when a user contacts me in the chat I am not able to understand from my dashboard if the read more
Reply Discussion Lead Flows
2 upvotes
7 Replies
crebillon
Participant
August 22, 2021
Hi Eric, Our team would be super interested in switching channels from chats to emails. Is the beta still open and ongoing? If not, how soon can we ...read more
JeremyPSE on July 24, 2018
Allow for customization of chat transcript email
I just installed Conversations on our site and am very excited about the prospect of capturing and cookie'ing new leads this way. We had previously used Intercom which is a great service but having the website-chat live inside Hubspot is awesome. read more
Reply Idea Conversations
84 upvotes
22 Replies
crebillon
Participant
August 18, 2021
I upvote this as well because we need to be able to: 1/ Edit the content: title, description and button 2/ Edit the language based on the contact's...read more
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