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BeccaArmistead
HubSpot Employee
HubSpot Employee
Member since ‎Oct 24, 2016
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  • solutions
    1
  • Replies
    16
  • Upvotes Given
    78
  • Upvotes Received
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  • Ideas
    3

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Rebecca Armistead

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BeccaArmistead
HubSpot Employee
January 06, 2025
Reply to Dismiss Spam Warning
This idea was implemented! Yay!
BeccaArmistead on July 12, 2024
Resolve or remove an @ mention in Help Desk
We're leaning heavily into @ mentions in our usage of Help Desk which is awesome. However, we are noticing one issue which is affecting rep productivity. @ mentions work great - reps get an email and the ticket appears in the My Mentions view for read more
Reply Idea Conversations
24 upvotes
11 Replies
BeccaArmistead on May 17, 2024
Shared / Custom Views in Help Desk
As an admin, I'd like to see all views that my team is creating in Help Desk. Right now, if I am not granted access specifically and the shared view is set to be restricted by user or team, I can't see the view. I want to understand how users are read more
Reply Idea Conversations Tickets Users & Teams & Permissions
1 upvote
2 Replies
BeccaArmistead
HubSpot Employee
May 07, 2020
Reply to Working from home with children Interview <EMEA edition>
Thanks for sharing everyone - it is really encouraging to read how other parents are handling the WFH + Kids balance.
BeccaArmistead
HubSpot Employee
November 15, 2018
Reply to How to attach file in transactional email?
It is not currently possible to attach a file in a Marketing or Transactional Email - https://knowledge.hubspot.com/articles/kcs_article/email/how-d...read more
BeccaArmistead on October 31, 2018
Allow Default Text in Quote to Be Edited OR Allow a Zero (0) Value for Taxes in Quotes
Within the quote tool, you can set whether to add a separate tax to the product or not. If you opt to not include a separate tax, default text displays which reads " This total doesn't include any applicable taxes." The issue is that our pro read more
Reply Idea Products & Quotes
13 upvotes
6 Replies
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