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BeccaArmistead
HubSpot Employee
HubSpot Employee
Member since ‎Oct 24, 2016
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  • solutions
    1
  • Replies
    16
  • Upvotes Given
    78
  • Upvotes Received
    37
  • Ideas
    3

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Rebecca Armistead

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BeccaArmistead on July 12, 2024
Resolve or remove an @ mention in Help Desk
We're leaning heavily into @ mentions in our usage of Help Desk which is awesome. However, we are noticing one issue which is affecting rep productivity. @ mentions work great - reps get an email and the ticket appears in the My Mentions view for read more
Reply Idea Conversations
5 upvotes
5 Replies
BeccaArmistead on May 17, 2024
Shared / Custom Views in Help Desk
As an admin, I'd like to see all views that my team is creating in Help Desk. Right now, if I am not granted access specifically and the shared view is set to be restricted by user or team, I can't see the view. I want to understand how users are read more
Reply Idea Conversations Tickets Users & Teams & Permissions
0 upvote
0 Reply
sharonlicari on April 27, 2020
Working from home with children Interview <EMEA edition>
Hi Community, Welcome to the third edition of this series. As you know it has been more than a month since HubSpot temporarily closed its global offices and all HubSpot employees started to work remotely in response to COVID-19. As the wor read more
Reply Discussion interview kids WFH
4 upvotes
2 Replies
BeccaArmistead
HubSpot Employee
May 07, 2020
Thanks for sharing everyone - it is really encouraging to read how other parents are handling the WFH + Kids balance.
Solved
test11 on June 08, 2017
How to attach file in transactional email?
Hello, I want to know that how to attach pdf file in transactional mail, in every mail attach different-different pdf file. Please provide me which email API is best for attachment and how to use.
Reply Discussion Email
4 upvotes
3 Replies
BeccaArmistead
HubSpot Employee
November 15, 2018
It is not currently possible to attach a file in a Marketing or Transactional Email - https://knowledge.hubspot.com/articles/kcs_article/email/how-d...read more
BeccaArmistead on October 31, 2018
Allow Default Text in Quote to Be Edited OR Allow a Zero (0) Value for Taxes in Quotes
Within the quote tool, you can set whether to add a separate tax to the product or not. If you opt to not include a separate tax, default text displays which reads " This total doesn't include any applicable taxes." The issue is that our pro read more
Reply Idea Products & Quotes
13 upvotes
6 Replies
asoconnor on October 02, 2018
Would love "Edit" option for scheduled emails
Would love to have an "edit" button for scheduled emails instead of having to delete the email entirely and re-schedule. Thanks!
Reply Idea Connected Email
157 upvotes
62 Replies
BeccaArmistead
HubSpot Employee
October 15, 2018
I would suggest upvoting this idea post if you'd like to see this feature added - https://community.hubspot.com/t5/HubSpot-Ideas/Would-love-quot-Edi...read more
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