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BeccaArmistead
HubSpot Employee
Member since ‎Oct 24, 2016
  • solutions
    1
  • Replies
    16
  • Upvotes Given
    78
  • Upvotes Received
    58
  • Ideas
    3

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Rebecca Armistead

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HubSpot Employee
January 06, 2025
This idea was implemented! Yay!
BeccaArmistead on July 12, 2024
We're leaning heavily into @ mentions in our usage of Help Desk which is awesome. However, we are noticing one issue which is affecting rep productivity. @ mentions work great - reps get an email and the ticket appears in the My Mentions view for read more
24 upvotes
11 Replies
BeccaArmistead on May 17, 2024
As an admin, I'd like to see all views that my team is creating in Help Desk. Right now, if I am not granted access specifically and the shared view is set to be restricted by user or team, I can't see the view. I want to understand how users are read more
HubSpot Employee
May 07, 2020
Thanks for sharing everyone - it is really encouraging to read how other parents are handling the WFH + Kids balance.
HubSpot Employee
November 15, 2018
It is not currently possible to attach a file in a Marketing or Transactional Email - https://knowledge.hubspot.com/articles/kcs_article/email/how-d...read more
BeccaArmistead on October 31, 2018
Within the quote tool, you can set whether to add a separate tax to the product or not. If you opt to not include a separate tax, default text displays which reads " This total doesn't include any applicable taxes." The issue is that our pro read more
13 upvotes
6 Replies
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