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AreebAhmad
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Member since ‎Feb 8, 2021
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Areeb Ahmad

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AreebAhmad
Member
March 19, 2021
Reply to Automate Ticket Assignment Rotation
@CPSCB We would also love to know how you created that workflow. It will be very useful for us too. Will be really grateful if you could please sh...read more
AreebAhmad
Member
March 19, 2021
Reply to Exporting Knowledge Base articles
We really want this feature. It's a must-have
AreebAhmad
Member
March 18, 2021
Reply to Mark conversations as read / unread
This is a basic feature that absolutely must be implemented. It just doesn't make sense that an email inbox like feature has no way to mark messages ...read more
AreebAhmad
Member
February 18, 2021
Reply to Automatically Assign Conversations to Custom Hubspot Owner, based on availability
This is an absolute must-have for us too. Being able to automatically assign incoming email conversations (and replies) only to available agents is a...read more
AreebAhmad
Member
February 08, 2021
Reply to Customize the message sent after the user submits their email address
Currently, in the chatflow, once a user submits email, the bot replies "We typically reply in a few minutes" It is absolutely necessary to be able ...read more
AreebAhmad
Member
February 08, 2021
Reply to Ability to turn on / off the "Press Enter to Send Message" function in Chat.
What if one accidentally hits Enter/Return key? The message will get sent when you didn't want it to
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