@CPSCB We would also love to know how you created that workflow. It will be very useful for us too. Will be really grateful if you could please sh...read more
This is a basic feature that absolutely must be implemented. It just doesn't make sense that an email inbox like feature has no way to mark messages ...read more
This is an absolute must-have for us too. Being able to automatically assign incoming email conversations (and replies) only to available agents is a...read more
Currently, in the chatflow, once a user submits email, the bot replies "We typically reply in a few minutes" It is absolutely necessary to be able ...read more