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Wharriss
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Member since ‎Feb 4, 2021
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Whitney Harriss

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Wharriss on March 01, 2021
Currently the workflow tool allows to filter "send only on weekdays" > this should be added to Feedback Surveys (NPS, CSAT, CES).
5 upvotes
2 Replies
brunamartins on September 22, 2020
We need to have multiple teams collaborating on specific issues; for this to work, it would be essential to have a "clone ticket" feature and to be able to associate them, so both owners receive notifications.
101 upvotes
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Member
March 01, 2021
Yes we also need to have the ability to clone tickets - sometimes support requests need to be split up so that more than 1 person can work on it at a...read more
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